Please read these Terms of Service carefully before engaging Cybersia Labs for any project or service. By contacting us, submitting a project enquiry, or entering into a project agreement, you agree to be bound by these terms.
Cybersia Labs is a fully-remote AI product studio that designs, builds, and ships AI-powered software products, automation systems, and custom digital solutions for clients worldwide. References to "we", "us", or "our" in these Terms refer to Cybersia Labs.
We offer custom software development services including, but not limited to:
The specific scope, deliverables, timelines, and pricing for each engagement are defined in a separate project agreement or proposal agreed upon between both parties before work commences.
All project work begins with a written proposal or statement of work (SOW) that outlines the scope of work, deliverables, timeline, and payment terms. A project commences only after both parties have agreed to the proposal in writing (which includes email confirmation).
Any changes to the agreed scope ("scope creep") must be discussed and documented in writing as a change order, which may affect timeline and cost.
Payment terms are specified in each project proposal. Standard terms are as follows:
All prices are quoted in USD unless otherwise stated. Clients are responsible for any applicable taxes, duties, or bank transfer fees in their jurisdiction.
Upon receipt of full payment, you own all custom code, designs, and deliverables created specifically for your project ("Custom Work"). Cybersia Labs retains ownership of any pre-existing tools, frameworks, libraries, or methodologies ("Background IP") that may be incorporated into the Custom Work. You are granted a perpetual, royalty-free licence to use the Background IP as part of the delivered product.
We reserve the right to reference the project in our portfolio (e.g. listing your company name and a description of the work) unless you request otherwise in writing.
Both parties agree to keep confidential any non-public information shared during the course of an engagement. This includes business strategies, technical details, and client data. We will not disclose your confidential information to third parties without your consent, except where required by law.
If required, we are happy to sign a mutual Non-Disclosure Agreement (NDA) before sharing sensitive project details.
Each project includes a defined number of revision rounds as specified in the proposal. Additional revisions beyond the agreed scope may be billed at our standard hourly rate. Deliverables are considered accepted if no written feedback is provided within 7 business days of delivery.
We warrant that our work will be performed professionally and in accordance with the agreed specifications. We do not guarantee specific business outcomes (such as revenue, user growth, or search rankings) resulting from the use of our deliverables.
To the maximum extent permitted by law, Cybersia Labs shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of or inability to use our services or deliverables. Our total liability shall not exceed the total fees paid by you for the specific project in question.
Projects may rely on third-party APIs, platforms, or services (e.g. OpenAI, Stripe, cloud hosting providers). We are not responsible for disruptions, changes, or costs arising from such third-party services. Any third-party account setup, subscription costs, or API fees are the client's responsibility unless explicitly included in the project proposal.
Either party may cancel a project with 14 days' written notice. In the event of cancellation:
By visiting our website (cybersialabs.com), you agree not to:
The website is provided "as is" and we make no warranties regarding its availability or accuracy of content at any given time.
These Terms shall be governed by and construed in accordance with applicable international commercial law principles. Any disputes arising from these Terms or a project engagement shall first be attempted to be resolved through good-faith negotiation. If that fails, disputes may be referred to mediation or arbitration as mutually agreed.
We may update these Terms of Service from time to time. The "Last updated" date at the top reflects the most recent revision. Continued engagement with our services after changes are posted constitutes your acceptance of the updated terms.
If you have any questions about these Terms, please contact us: